Burst Pipes
A burst supply line can flood a wall cavity or the space under a highset house within minutes, and the old galvanised lengths near the station are the usual suspects.
Emergency Plumbing Northgate
Northgate Plumber takes the jobs that will not wait in a queue: burst pipes, toilets spilling over, hot water systems running cold and gas odours, serving Northgate and surrounding suburbs. The Northgate home page lists every service, and this page covers the steps to take over the coming ten minutes.
If we're late, $100 comes off your bill
- $0 Call-Out FeesNo extra charge for nights, weekends or public holidays
- Available 24/77 days a week, and same-day where we can
- Lifetime Labour WarrantyBacked by our Fix-It-or-It's-Free guarantee (T&Cs apply)
- Licensed and InsuredEvery job done by a licensed plumber. QBCC No: 15024607
Something Going Wrong Right Now
Something going wrong right now? Do this first:
- Water you can't stop: turn the water off at the meter, then call (07) 3067 4276.
- A smell of gas: leave the property and call from outside. Don't flick switches or light flames.
- A drip or a slow drain: it can usually wait for a booked visit. Call (07) 3067 4276 and we'll set a time.
- Late at night or on a public holiday: we're available 24/7, 7 days a week, and there's no extra charge for nights, weekends or public holidays.
Which Page Fits Your Problem
Four emergencies cover almost every urgent call we take, and each has its own page with the steps, causes and fixes laid out:
Water pouring now
the burst pipes page covers shutting the supply, what fails and how we repair it.
A toilet spilling onto the floor
toilet overflowing takes you through the isolation tap, the likely causes and the fix.
No hot water tonight
no hot water sorts the symptom from the dead tank and points to the right repair.
A gas smell
gas leaks explains the safety steps and what licensed gasfitting work involves.
Some urgent-looking problems turn out to be drainage, and the drainage services page covers those. A gully brimming after a storm is usually an overloaded pit rather than a plumbing fault.
Old Pipes and Low Ground
Two facts about this suburb explain most of the urgent calls we attend, and neither of them is bad luck.
Pipe age
The houses closest to the station went up around 1910, when the standard supply pipe was galvanised iron. Those lengths corrode from the inside, and when one finally lets go, a wall or ceiling can show a damp patch on a perfectly dry day.
Low ground
On the eastern side of the rail corridor, the suburb rests on swamp and peat deposits of the coastal plain, with groundwater never far below the surface. Pipes laid straight through that soft ground decades ago drift out of line, and a shifted joint is where most trouble begins.
The Four Emergencies We Attend
Every urgent job we take in this suburb falls under one of these four headings, and each page below goes deeper than this page can:
Toilet Overflowing
An overflowing pan usually means a blockage downstream or a cistern fault, and the small tap behind the toilet stops most of the mess while help is on the way.
No Hot Water
When the tank dies in a small postwar family home, baths and laundry stop until it is sorted, and the first sign is often water pooling around the base outside.
Gas Leaks
Gas is the one job where you leave first and never go hunting: get clear of the house, ring from the street, and let a licensed gasfitter take over.
Need a plumber in Northgate?
$0 call-out fees, available 24/7, and same-day where we can.
What Counts as an Emergency
Not every after-hours problem is an emergency, and sorting them saves you money as well as sleep.
A genuine emergency is anything that risks the house or the people in it: water you cannot stop, sewage surfacing inside, the smell of gas, or a dead hot water system in a home with young kids or elderly residents. Those we treat as urgent, same-day where we can.
A booked job that feels urgent covers a tap that drips, a drain that runs slow, a toilet that still flushes, or a shower gone lukewarm rather than cold. Ring, describe what you see, and we sort it onto the right list honestly.
If you are unsure, make the situation safe first, then call and describe what you see. Three make-safe steps cover most of what we get called to:
- 1
Water
shut the supply down at the meter by the front boundary. If only one fixture is flooding, its isolation tap under the sink or behind the toilet may be enough on its own.
- 2
Gas
get everybody out, leave the door open behind you if it is safe to do so, and ring from the street. Never hunt for a leak with a flame or a torch.
- 3
Hot water
the isolation tap on the cold inlet stops a leaking cylinder refilling, and keeping clear of the unit until we arrive keeps everybody safe.
Storm Season on the Flats
Council's flood mapping tells the other half of the emergency story here. The layers show nothing from 1974 and barely a mark from January 2011, but February 2022 and the storm tide awareness mapping both reach into the eastern and central low ground.
The mapped streets
Carter Street, Edgar Street, Station Avenue and the Nudgee Road end all appear inside those layers, so the phone rings there most often when heavy rain lands on a high tide.
What that means for your call
Gullies and pits brimming on the lower streets are usually just overloaded, and they drain away as the tide drops, so an hour of patience can save a call-out. Water rising inside the house is the exception, and that is the one to ring about straight away.
Our Emergency Process
- 1
Tell us what's wrong
Phone (07) 3067 4276 with what's happening in Northgate. A few questions on the call mean the right parts come with us.
- 2
Your price before we start
Flat-rate pricing and no hidden fees, set before the job starts. Give the go-ahead and we begin.
- 3
Make safe, then diagnose
We isolate the water or gas first, then trace the fault to its cause, whether that is a rusted supply length, a shifted drain joint or a cylinder gone at the base.
- 4
Pay on site or later
Settle by card or EFTPOS when the work is done, or ask us about Fix now, pay later.
Why Choose Northgate Plumber
Emergencies do not run to a schedule, but the way we handle them always does: licence first, price in writing, and a team that knows which pipe era your street belongs to before we arrive.
- $0
- Call-Out Fees
- 24/7
- Available, 7 Days
- 200+
- Five-Star Google Reviews
No Call-Out Fee, Any Hour
You pay zero call-out fees in Northgate, and there's no extra charge for nights, weekends or public holidays.
Fix It or It's Free
Our Fix-It-or-It's-Free guarantee covers the job (T&Cs apply), and if we're late, $100 comes off your bill.
Lifetime Labour Warranty
Every job is handled by a licensed plumber under QBCC No: 15024607, and the labour has a lifetime labour warranty.
Licensed and Insured
Locally owned and operated, licensed and insured, with flat-rate pricing on every job.
Emergency Plumbing FAQs
Call (07) 3067 4276What should I do first if a pipe bursts in my Northgate home?
Turn the water off at the meter near the front boundary first, because stopping the supply keeps the damage down, then ring (07) 3067 4276 and we will get a plumber moving.
Can I wait on a gas smell to see if it passes?
No, leave the property at once and ring from outside without flicking switches or lighting anything, because gas work is licensed work and we treat every reported smell as urgent.
Who owns the water meter and pipes around my Northgate property?
Urban Utilities looks after the public mains and the meter itself, while every pipe on your side of that connection is yours, so arranging repairs to it falls to the owner.
Why do hot water tanks here fail without warning?
Most postwar homes here run an electric tank outdoors on a concrete pad by the laundry, and after decades of service the base rusts through or the relief valve starts weeping.
Do the flood-mapped streets need different emergency help?
Streets inside the mapped February 2022 layers, such as Carter Street and Edgar Street, often need stormwater attention too, because brimming pits stop a house drain clearing the way it should.
How do I book an emergency plumber in Northgate?
Ring (07) 3067 4276, tell us what is happening and where in the suburb you are, and we will get someone moving once you have approved the fixed quote for the work.
Call for Emergency PlumbingLet's sort it today.
Ring (07) 3067 4276 and tell us what's happening. We're available 24/7, jobs in Northgate come with zero call-out fees and flat-rate pricing, and every job is done under QBCC No: 15024607, same-day when we can.
Current offers:
- $80 off a tap replacement. T&Cs apply. Mention this offer when booking.
- $60 off your first service. T&Cs apply. Mention this offer when booking.
- $99 off blocked drains. T&Cs apply. Mention this offer when booking.
- $220 cashback on hot water installs. T&Cs apply. Mention this offer when booking.
If your problem turns out to be bookable after all, the general plumbing services page lists the repairs and installs we schedule ahead.
To claim your $0 call-out fee, call (07) 3067 4276 today.